Welfare Activities

S/NO	ADMISSIBLE DUES	KILLED IN ACTION	DEATH ON ACTIVE DUTY/ ACCIDENT ON DUTY	NATURAL DEATH	ON SUPERANNUATION/ VOL. RETIREMENT
01	Ex-Gratia (Central)	Rs. 35 Lakhs	25 Lakhs	Not applicable	Not applicable
02	Ex-Gratia (State)	As per orders of respective State	Not applicable	Not applicable	Not applicable
03	Ex-Gratia (Home State)	As per orders of respective State	Not applicable	Not applicable	Not applicable
04	LPA/Family Pension	LPA (Last basic pay) + DA	EOFP (60% of Last basic pay) + DA	Family Pension (50% of last basic pay & minimum 9000) + DA	Pension (50% of last basic pay)
05	DCRG	As per Admissibility provided in CCS (Pension) Rules {BP+DA × Number of SMP of Service (max. 66 SMP)/2}	As per Admissibility provided in CCS (Pension) Rules {BP+DA × Number of SMP of Service (max. 66 SMP)/2}	As per Admissibility provided in CCS (Pension) Rules {BP+DA × Number of SMP of Service (max. 66 SMP)/2}	As per Admissibility provided in CCS (Pension) Rules {BP+DA × Number of SMP of Service (max. 66 SMP)/4}
06	CGEGIS	Group “C” – 30,000/- Group “B” – 60,000/- Group “A” – 1.2 Lac	Group “C” – 30,000/- Group “B” – 60,000/- Group “A” – 1.2 Lac	Group “C” – 30,000/- Group “B” – 60,000/- Group “A” – 1.2 Lac	As per accumulation & fitment table
07	Leave Encashment	Last B/pay + DA × leave/30	Last B/pay + DA × leave/30	Last B/pay + DA × leave/30	Last B/pay + DA × leave/30
08	Medical Allowance	Rs. 1000/- per month	Rs. 1000/- per month	Rs. 1000/- per month	Rs. 1000/- per month
09	GPF	Amount Accredited in his A/C	Amount Accredited in his A/C	Amount Accredited in his A/C	Amount Accredited in his A/C
10	DLI (Not applicable to NPS employee)	Rs. 60,000/-	Rs. 60,000/-	Rs. 60,000/-	Not applicable
11	CEA	Rs. 27,000/- per year per child (Maximum 02 Children upto 12th class)	Rs. 27,000/- per year per child (Maximum 02 Children upto 12th class)	Rs. 27,000/- per year per child (Maximum 02 Children up to 12th class)	Not applicable
12	PMSP Insurance Cover (Gold/Silver Card)	Rs. 50 Lakhs	Rs. 50 Lakhs	Not applicable	Not applicable
13	Risk Fund	Rs. 30 Lakhs (NOK & Parents)	Rs. 30 Lakhs (NOK & Parents)	Rs. 20 Lakhs	Total Accredited in his A/C + Bonus
14	CWF	Rs. 5 Lakh	Rs. 5 Lakh	Rs. 5 Lakh	Not applicable
15	WAF (Immediate Financial Relief)	Rs. 50,000/-	Rs. 50,000/-	Rs. 50,000/-	Not applicable
16	Commutation of Pension	Not applicable	Not applicable	Not applicable	40% of Sanction Pension

Title 1	Title 2	Title 3	Title 4
(a)	Liberalized Pensionary Award (LPA)	Amount equal to emoluments last drawn.	For life or until re-marriage of widow
(b)	Ex-Gratia (Central)	(i) Rs. 45 lakh.	Death occurring during enemy action, war or war-like engagement, including evacuation of Indian nationals from a war-torn foreign country.
		(ii) Rs. 35 lakh.	Death occurring while on duty in specified high-altitude or inaccessible border posts due to natural disasters or extreme weather.
		(iii) Rs. 35 lakh.	Death occurring in border skirmishes or action against militants, terrorists, extremists, or sea pirates.
		(iv) Rs. 25 lakh	Death during performance of duties due to acts of violence by terrorists or antisocial elements.
		(v) Rs. 25 lakh	Death due to accidents during performance of duties.
(c)	Ex-Gratia (State)	As per admissibility	Details mentioned in PART-XII of this booklet.
(d)	Death-cum-retirement gratuity	(i) less than one year service	Two times of emoluments.
		(ii) One year or more but less than 5 years service.	Six times of emoluments.
		(iii) 5 years or more but less than 20 years service.	12 times of emoluments.
		(iv) 20 years or more service.	Half of emoluments for every completed 6 monthly period of qualifying service subject to max. of 33 times of emoluments. (Max. Rs.10 lakh)
(e)	Leave encashment	Earned leave maximum -300 days	Last pay drawn + Grade Pay + D.A on date of retirement/quitting service.
		Half Pay leave (subject to maximum of 300 days including HPL + earned leave)	Half pay leave salary admissible on date of retirement plus D.A admissible on that date × No. of HPL at credit subject to the total of E/L & HPL at credit not exceeding 300 days.
(f)	General Provident Fund (GPF)	Amount at credit plus interest on the date of retirement/quitting service	--
(g)	Deposit Linked Insurance	Amount equal to average balance of last 36 months in GPF subject to maximum of Rs.60,000/-	After completion of 5 years continuous service.
(h)	C.G.E.G.I.S (Central Government Employees Group Insurance Scheme) effective from Jan 1982 & 1990	Group A	1,20,000/-	Plus subscription credited plus interest
		Group B	60,000/-	-do-
		Group C	30,000/-	-do-
		Group D	15,000/-	-do-
(i)	Risk Fund	Rs. 30 lakh	For all ranks w.e.f 1/11/2021
(j)	Central Welfare Fund Department	Rs. 5,00,000/-	For all Ranks w.e.f. 01/11/2021
(k)	WAF (Unit/GC/ Office	Rs. 50,000/- from 1/1/2016 (20,000/- from Unit WAF and 30,000/- from CWF)	Immediate financial Assistance from Unit/GC/Office.
(l)	Medical allowance	Rs.300/- p.m.	For life.
Note: Pensioners who are not covered under CGHS/CPMF areas are only entitled to grant amount of Rs. 300/- towards fixed Medical allowance.

PART-V

Central Police Canteen

1. The Govt/MHA has accorded approval for 'Central Police Canteen System' (CPC) to all CPFs and issued guidelines for establishment of Central Police Canteen System. The Hon'ble Home Minister Shri Shivraj V. Paitl inaugurated the first Central Police Canteen on 27/11/06 at 0930 Hrs at BSF HQr location, CGO Complex, Lodhi Road, New Delhi.

2. The Central office of CPC consisting of 26 Officers/Staff attached from various forces started functioning in CRPF HQrs, CGO Complex, New Delhi. A 'Central Administrative Committee' (CAC) under the Chairmanship of ADG, BSF with 5 IsGP and FA of BSF as members has been constituted as a monitoring committee over the Purchase Committee and CPC System. Further, a Purchase Committee under the chairmanship of IGP (Adm), CRPF and five other members has been constituted for price negotiation and fixing of item rates with various companies/firms.

3. In CRPF, 45 Group Centres/Training Institutions/RAF Units have been declared as Master Canteens and the remaining GCs/Offices and units i.e. 557 declared as Subsidiary Canteens. A booklet of CPC is printed and circulated to all Master as well as Subsidiary canteens.

PART-VI

Welfare And Rehabilitation Board

MHA has constituted Welfare And Rehabilitation Board (WARB) to fulfill the needs of Ex CPFs personnel, NOKs and separated families.

I. Objectives Of WARB :

1. Welfare Activities And Grievance Redressal :

a. Redressal of grievances of retired CPFs personnel and NOKs of deceased received from various sources.

b. Compilation of data of retirement benefits in respect of all retirees.

c. Compilation of data of all terminal dues in respect of deceased force personnel.

d. To work as principal advisory body to Home Ministry in matters of welfare of NOKs & retired personnel.

e. To work in collaboration with NGOs for benefit of retired force personnel & NOKs.

2. Re-Settlement And Employment :

a. Arrangement of jobs in private sector for retired force personnel.

b. Employment to widows/NOKs in CPFs and private sector.

c. Arrangement of vocational trainings for:

(i) Retired force personnel including invalidated out.

(ii) NOKs of deceased force personnel.

d. Arrangement of in-house and professional counselling in self-employment and alternate employment.

ii. Composition of Welfare and Rehabilitation Board

(1) Apex Body of WARB	MHA Level
(2) Central Welfare Officer	At each CPF Hqr.
(3) State Welfare Officer	At State Capital in each State.
(4) District Welfare Officer	At one District Hqr. And also covers adjacent Districts.

1 Apex Body Of Warb

(a) Chairman	DG CRPF
(b) Vice Chairman	ADG CRPF
(c) Member Secretary	IGP (Adm), CRPF
(d) Members (Six)	IsGP (Adm) of CRPF, BSF, CISF, ITBP, SSB, Assam Rifles.

2. Warb Central Office

(a) Secretary	01 Dy. Comdt.
(b) Office Incharge	01 Insp (M)
(c) Dealing Asstt.	03 SI(M) 03 ASI(M)

3. Function Of WARB (Apex Body)

• To work as a bridge between the MHA and the CPFs and as advisory Body to MHA for welfare of NOKs/Retired personnel.
• Redressal of grievances received from VVIPs/VIPs/MHA and directly by the petitioners.
• Monitoring of grievances received in DWO, SWO, CWO, WARB office, MHA.
• Re-settlement of retired and invalidated out personnel:
  • Arrangement of vocational training courses.
  • To have liaison with Public/Private Sector companies for re-employment of retired Force personnel / NOKs of deceased.
  • To liaise with MHA and State Govts./PSUs & Private Sector Companies for employment to widows/NOKs.
  • Arranging in-house and professional counselling and training for self-employment for NOKs and retired CPF personnel.
• To have complete error-free compilation and timely updation of data of retired force personnel and NOKs regarding pensionary benefits, terminal dues, grievances and resettlement/employment.
• Creation of website and timely updation.
• Negotiation with financial institutions and insurance companies for fund management and insurance cover/pension plans.
• To work in collaboration with various NGOs working in welfare for retired force personnel and NOKs.
• Arrangement of funds for welfare of retired force personnel and NOKs.
• To work for image enhancement of CPFs among the general public.
• To liaise with Ex-CPMFs associations for betterment of retired force personnel and NOKs.
• To formulate policies for welfare of retired force personnel and NOKs.
• To work for better living conditions of retired force personnel and NOKs regarding housing, medical facilities, education, allotment of petroleum products, STD Booth/PCOs etc.
• Processing of Prime Minister’s Scholarship cases.

Central Welfare Office

In Central Welfare Office, IG (Adm) of all CPFs are designated as Central Welfare Officer.

1. Functions Of Central Welfare Office

• Central Welfare Office shall work as a bridge between WARB, State Welfare Office and District Welfare Office.
• Maintenance of up-to-date district-wise data of NOKs & retired force personnel and timely updation.
• Monitoring and processing of Prime Minister Scholarship cases.
• Redressal of grievances and submission of final reports to WARB, State Welfare Office, District Welfare Office and individuals concerned.
• Arrangement of in-service vocational training, courses and counselling for disabled & retiring force personnel.
• Submission and updation of information regarding all welfare activities in WARB, State Welfare Office and District Welfare Office.
• Timely submission of reports to WARB.

State Welfare Officer

State Welfare Officer	DIG
Staff	Staff to be detailed from his own office.

2. Functions Of State Welfare Officer

a. To work as bridge between Central Welfare Officer (CWO) and District Welfare Officer (DWO).

b. To have liaison with State Govt. for implementation of various Welfare activities for retired CPF personnel and NOKs.

c. To have liaison with State authority, Public and private Sector for re-employment of retired force personnel and employment of NOKs.

d. To have liaison with NGOs working in the State in the field of welfare for retired personnel and NOK of deceased with respect to financial assistance, vocational training, counselling etc.

e. To keep up-to-date data and ensure regular updation with respect to retired force personnel and NOKs of deceased residing in the State.

f. To implement the scheme issued by WARB.

g. Timely submission of reports and returns to CWO and WARB.

District Welfare Officer

Composition of District Welfare Office/Officer as proposed by WARB, MHA are as under :-

District Welfare Officer	DIG/Commandant
Staff	Staff to be detailed from his own office.

Function of District Welfare Officer:

1. Maintenance of up-to-date data and its updation with respect to retired force personnel residing in the respective district.

2. Maintenance of details of terminal dues and pensionary benefits in respect of retired force personnel and NOKs.

3. Receiving of representations from retired force personnel & NOKs regarding grievances and getting them redressed through State Welfare Officer, District Welfare Officer and WARB as applicable.

4. To have liaison with district authorities for redressal of grievances at district level.

5. Submission of reports and returns to State Welfare Officer and Central Welfare Officer.

6. Implementation of schemes of WARB and coordination in execution of these schemes.

7. To have liaison with potential employers in Public/Private Sectors regarding re-employment of retired personnel and employment of NOKs.

8. To provide all necessary assistance to retired force personnel & NOKs regarding their grievances.

9. Forwarding of Prime Minister Scholarship cases for wards of Ex-CPF personnel & NOKs.

10. To work for general image building of CPFs and to promote and maintain goodwill between general public and CPFs personnel.

11. To have close liaison with NGOs working in the district for the benefit of retired force personnel & NOKs.

12. To provide necessary assistance to separated families of serving force personnel.

Details of State Welfare Officers (SWOs) of Welfare and Rehabilitation Board (WARB)

S/No	State	Place	Rank Of Officer	Office Address	Phone No.
01	Assam	Guwahati	DIG	BSF, Guwahati PO: Azara, Distt: Kamrup, Guwahati-17 (Assam)	0361-2840307 (O) 0361-2840308
02	Jammu & Kashmir	Jammu	IG	BSF Jammu, Psloura Camp, Jammu (J&K) Pin-181124	0191-2580842 (O) 0191-1582843 0291-2570060 - Fax
03	Rajasthan	Jodhpur	IG	BSF Jodhpur, Mandore Road, Jodhpur (Raj) Pin-342026	02391-2570252 (O) 02391-2571255 9413329177 (Mob)
04	Tripura	Tripura	IG	BSF Tripura, PO-Salbagan, Agartala, Distt: Tripura (W) Pin-799012	0381-2379602 (O) 0381-2397606
05	Meghalaya	Shillong	IG	BSF Shillong, PO-Umpling, Distt: Khasi Hills (East), Shillong (Meghalaya) Pin-793006	0364-2535891 (O) 0364-2534790
06	Andhra Pradesh	Hyderabad	IG	CRPF Southern Sector HQrs, Keshogiri, Chandrayan Gutta, Hyderabad	040-24443189 (O) 040-24443352 040-24443041 (CR)
07	Chhatisgarh	Raipur	DIG	CRPF DIG Range HQrs, Golden Homes, Khamaroh, Shankar Nagar, Raipur (Chhatisgarh)	0771-2283901 (O) 0771-2283902 0771-2283077 (CR)
08	Gujrat, Daman & Diu	Gandhi Nagar	DIG	CRPF DIG Range HQrs, Gandhi Nagar	079-23261724 (O) 079-23260209 079-23261765 (CR)
09	Haryana & Punjab	Chandigarh	IG	NWS CRPF, Hallomajra, Chandigarh	0172-2654853 (O) 0172-2654489 0172-2652992 (CR)
10	Jammu & Kashmir	Srinagar	IG	IGP (Adm) Srinagar Sector, CRPF, Rambagh, (J&K)	0194-2461279 (O) 0194-2455174 0194-2461280 (CR)
11	Jharkhand	Ranchi	DIG	DIGP, CRPF, Sindri, Ranchi (Jharkhand)	0651-2601001 (O) 0651-2601002 0651-2601006 (CR)
12	Kerla & Lakshd-weep	Trivandrum	DIG	DIG Range HQrs CRPF Pallipuram, Trivendrum	0471-2750555 (O) 0471-2750979 0471-2750981 (CR)
13	Madhya Pradesh	Bhopal	DIG	DIG Range HQrs, Bangrasiam Chilkod Road, Bhopal	07480-262217 (O) 07480-262231 07480-262399 (CR)
14	Orissa	Bhubneshwar	DIG	DIG Range HQrs, CRPF Bhubneshwar (Orissa)	0674-2553289 (O) 0674-2555185 0674-2555185 (CR)
15	West Bengal , A&N Islands	Kolkata	IG	IGP Eastern Sector, CRPF, Salt Lake, Kolkata (WB)	033-23345229 (O) 033-25734848 033-23345844 (CR)
16	Delhi	Delhi	IG	IGP, Northern Sector, CRPF, West Block-8, R.K.Puram, New Delhi-66	011-26103506 (O) 011-23386298 011-26104912 (CR)
17	Arunachal Pradesh	Itanagar	DIG	SHQ (NE-I) ITB Police, Khating Hill, Itanagar (Arunachal Pradesh)	9436251198 0360-2100044 (O) 0360-2000461 0360-2216899 (Fax)
18	Chandigarh	Chandigarh	DIG	SHO (L & C) ITBP, PO-Air port Behalana Chandigarh (UTI)	0172-2640620 (O) 0172-2665772
19	Himachal Pradesh	Shimla	DIG	SHQ (HP) ITBP, PO-Tara Devi Shimla (H.P)	0177-2830601 (O) 0177-2831010 0177-2832886 (F)
20	Sikkim	Gangtok	DIG	SHQ (NE-II), ITBP, PO-Samdur Distt-Gantok (East Sikkim)	0359-2271217 (O) 0359-2271212 0359-271018 (F)
21	Uttranchal	Dehradun	DIG	SHQ(GWL) ITBP, PO-Seemadwar Distt- Dehradun (Uttranchal)	0135-2767698 (O) 0135-2760369 0135-2760406(F)
22	Uttar Pradesh	Lucknow	IG	FTR SSB, Lucknow, Kendriya Bhawan IIth Floor Sector-H, Puraniya Crossing, Aliganj, Lucknow (U.P) 226024	0522-2324510 (O) 0522-2324290 (Fax) 9415015925 (Mob)
23	Bihar	Patna	IG	IG, SSB FTR HQrs Rukunpura, New Bailey Road, Patna (Bihar)	0612-2590744 0612-2590452 (Fax)
24	Tamil Nadu, Pondicherry	Chennai	IG	CISF, SZ HQrs, D-Wing Rajali, Bhawan Basant Nagar, Chennai Pin-90	044-24915878 (O) 044-28203738
25	Maharashtra, Goa	Mumbai	IG	CISF, RCFL Complex, Chembur, Mumbai Pin-74	022-25522384 (O) 022-23638487
26	Karnatka	Bangalore	DIG (DOS)	CISF DIG (DOS) HQrs Bangalore, Anthriksha Bhawan, New Bel Road, Bangalore 94	080-22172243 (O) 080-23568559 (R) 080-22172243 (CR)
27	Manipur	Mantripukhri	IG	HQ IGAR (S) c/o 99 APO	0385-2427762 0385-2575002
28	Mizoram	Aizawal	Brig	HQ 3 Sector AR C/O 99 APO	0389-233555
29	Nagaland	Kohima	Brig	HQ 5 Sector AR c/o 99 APO	0370-2242902

PART-VII

Pensionary Benefits In New Pension Scheme For New Entrants To Central Govt Services

New Pension Scheme is applicable to all Central Government servants who are appointed on or after 1/1/2004. Rules governing final payment on retirement are yet to be finalized by the Government. However, the following benefits are extended to force personnel/NOKs covered by the New Pension Scheme on a provisional basis till further orders:

I. Retirement from Government service on invalidation not attributable to Government duty:

i. Invalid pension calculated in terms of Rule 38 and Rule 49 of the CCS (Pension) Rules, 1972.

ii. Retirement gratuity calculated in terms of Rule 50 of the CCS (Pension) Rules, 1972.

II. Death in service not attributable to Government duty:

i. Family Pension (including enhanced family pension) computed in terms of Rule 54 of the CCS (Pension) Rules, 1972.

ii. Death gratuity computed in terms of Rule 50 of the CCS (Pension) Rules, 1972.

III. Discharge from Government service due to disease/injury attributable to Government duty:

i. Retirement gratuity computed in terms of the CCS (Extraordinary Pension) Rules read with Rule 50 of the CCS (Pension) Rules, 1972.

ii. Retirement gratuity computed in terms of the CCS (Extraordinary Pension) Rules read with Rule 50 of the CCS (Pension) Rules, 1972.

IV. Death in service attributable to Government duty:

i. Extraordinary Family Pension computed in terms of CCS (Extraordinary Pension) Rules and Scheme for Liberalised pensionary awards.

ii. Death gratuity computed in terms of Rule 50 of the CCS (Pension) Rules, 1972.

The employee/his family will also be paid Dearness Pension/Dearness Relief admissible from time to time in addition to the above benefits on a provisional basis.

V. Other benefits:

Title 1	Title 2	Title 3	Title 4
1.	Ex-Gratia (Central)	(i) Rs. 15 lakhs.	In case of death in action against militants, terrorists, extremists etc.
		(ii) Rs. 10 lakhs.	On death attributable to acts of violence by terrorists, anti social elements etc.
	From Regimental fund.
2	Welfare & Amenities Fund.	Rs. 20,000/-	Immediate financial Assistance.
3	Central Welfare Fund (C.W.F.) Central Welfare Fund (C.W.F.)	Rs. 30,000/- Rs. 5,00,000/-	- Immediate Financial Assistance (w.e.f. 01/01/2016) Financial Assistance (w.e.f. 01/11/2021)
4	Risk Fund	Rs. 20 lakh     Rs. 30 lakhs	On natural death/suicide/other deaths Death in action/cerebral malaria while on duty (for all ranks).

VI.Benefits from Risk Premia Fund In Other cases viz. Superannuation, Vol. Retirement, Dismissal, Discharge wef 01/03/2018

title 1	title 2	title 3
01	Risk Premia benefits subscribing below 20 years	Total Subs + 10% Bonus
02	Above 20 years and below 30 years	Total Subs + 25% Bonus
03	30 years and above	Total Subs + 75% Bonus
Note:- Bonus will be calculated on full subscription upto 31/10/2021 and w.e.f. 1/11/2021 on refundable component prospectively. Existing rates of Bonus on quitting of service may continue for one year and may be reviewed in GB meeting for the year 2022 after evaluating the outcome of newly introduced Risk and Saving element in Risk Fund.

 

Activities Undertaken By CRPF Wives' Welfare Association (CWWA)

i. Social Concern :

CWWA has undertaken various initiatives in the field of education of children, adult literacy programmes, extra earning for the family through Family Welfare Centres, development in managerial skills, rehabilitation of widows/disabled, vocational training to family members of force personnel etc., besides certain socio-cultural programmes. Other specific welfare activities include computer education, adult literacy, lectures and seminars on health consciousness, stress management, care of girl child etc. The objective of these welfare activities is not only to supplement the income of CRPF families but also to enhance the standard of living and level of awareness. These welfare activities are very helpful for CRPF families in making them self-reliant as well as enhancing their self-confidence. It goes a long way to achieve women empowerment.

ii. Awareness Campaign Against The Menace Of HIV/AIDS :

Association launched a 'Peer Led Intervention Project' for reducing the risk of HIV/AIDS at six Group Centres. Two female peer educators were remunerated with an honorarium of Rs. 2000/- each per month for creating mass awareness among force personnel and their families for a period of 14 months (2006–07).

Association has set up a '24 hours toll free help line' on HIV/AIDS, Drug Abuse, Welfare schemes of CRPF etc. (with provision to register grievances for early settlement) with the help of UNAIDS. The CWWA Toll Free Help Line was dedicated to the Force on 22nd August 2007 for resolving their issues by dialing 1800 11 21 11. Counselees can receive responses in Hindi or English.

iii. Awareness On Alcohol And Drug Abuse :

Association organized a number of workshops, seminars and lectures at various locations across the country at Regional CWWA Centres, and also conducted a de-addiction programme for chronic alcoholic personnel in the NCR with the help of SPYM during February 2006.

iv. Adult Literacy Programme And Children's Education :

Volunteers of Regional CWWA Committees organized free tuition classes for students of 10th and 12th standard. Adult literacy programmes were also organized at all CWWA Regional Centres for families of Force personnel as well as for civilians. The Association is also imparting basic computer training to personnel and their families.

v. Health & Family :

Regional CWWA Committees assist local health authorities in the Polio Eradication Programme. Representatives of CWWA also encourage personnel and their families to donate blood.

PART-IX

Miscellaneous

1. Brief detail regarding allotment of government quarters to force members in GCs/other locations.

CRPF has purchased 1776 quarters (one-room tenements) constructed by DDA at Sector-16(B), Dwarka, New Delhi, which have subsequently been converted into 36 four-room quarters for Officers and SOs, and 816 two-room quarters for allotment to CRPF personnel (ORs) to meet the requirement of separated family accommodation at NCR Delhi. Quota for allotment of residential family quarters at Dwarka has been defined vide this office letter No. A.II-2/97-Adm.I dated 12/09/07 as under, to meet the requirement of all sectors/offices:-

S/No	Category/Quota	No. of Qtrs.
1.	15 Qtrs. each (2 room set) to all 14 Adm Sectors	210 Nos
2.	5 Qtrs. each to Srinagar and Jorhat Ops Sector	10 Nos
3.	2 room set Qtrs. to 88 (M) Bn	300 Nos
4.	4 room set Qtrs. reserved for allotment to GOs/SOs of CRPF and Principal Dwarka	36 Nos
5.	2 room set Qtrs. placed at the disposal of IGP N/S to cater the needs of Delhi-based offices/units and the personnel of various GCs/Units/Offices/ Institutions attached with Dte, MHA and other offices of New Delhi irrespective of their Bns/Sector from which they are posted with Dte.	180 Nos
6.	2 room set quarters for the personnel posted in various training institutions	15 Nos
7.	2 room set quarters placed under the discretionary quota of Estate Officer to cater the need of personnel of various units/offices approaching for allotment on compassionate ground, staff attached with CRPF quarters at Dwarka for maintenance of campus/quarters, and staff/teachers of CRPF public school at Dwarka and Rohini on compassionate and other reasons.	49 Nos
8.	Canteen/Co-operative may be opened in community centre block utilizing a 2 room set quarter on normal rent if it is a commercial activity and continuation of building branch in Dwarka premises.	02 Nos
9.	2 room set quarters earmarked as DG reserve	50 Nos
	Total Nos. of Qtrs.	852 Nos

2. Declaring CRPF Hospitals as Govt Hospitals in CGHS Covered Areas:

Ministry of Health vide their memo No. S.11011/6/96-CGHS(P) dated 4th Feb, 2008 have declared CRPF hospitals located in CGHS covered areas as "Govt. Hospitals" for the purpose of referral for specialized treatment at CGHS recognized private hospitals if such referral is made by the CRPF medical officers of the rank of DIG and above. This was a long cherished goal which has come through.

CGHS facility has been extended to all CRPF personnel posted in the CGHS covered areas throughout the country vide Ministry of Health & Family Welfare Department of Health & Welfare OM No. S.11016/02/2011-CGHS (P) dated 22/8/2012.

3. Treatment in AIIMS without prior permission / approval from Department

Ministry of Health vide their OM No. S.14025/40/40/2007.MS dated 27/12/2007 have decided that CS (MA) beneficiaries can avail treatment/facilities in All India Institute of Medical Science (AIIMS) without any prior permission or approval from concerned department/Ministry. The reimbursement of expenditure incurred for such treatment will be done from the concerned department/Ministry as per the rates of AIIMS and as per entitlement of the beneficiary.

4. Introduction of Project 'Sanjeevani' for Relief of Force Personnel and Their Spouses from Stress:

A Project named 'Sanjeevani' has been introduced in CRPF. This project aims to organize an interactive course for jawans at the Group Centre near to their native place where spouse can also participate as a learner as well as a facilitator. It has been designed to generate intermittent relief from stress ridden work situation, recuperation in happy situation, enabling family to manage the affairs well during long absence of the jawan when he is deployed in hard and inaccessible risk/prone areas, capacity building to undertake the stress and strains of a separated family life and developing stress reduction capability. In other words it has been designed to provide family integrative and interactive programme for capacity building in spouses to face stress in a better way and convert it into positive advantage. The details of course is available in Circular Order No. 5/2007.

5. Financial Powers to Commandants for Construction/Erection of Toilets at Coy/Unit Location Under Minor Works:

Commandants of CRPF's GD Bns are authorised to exercise powers upto Rs.10,000/- in each case subject to Rs.25,000/- per annum for carrying out Minor Works in their unit locations.

6. Art of Living Course

'Art of Living' course was introduced in the force for reduction in stress level and to enhance general well being of the force personnel. Initially, 200 Coys of CPFs preferably deployed in J&K and NES were to undergo the course. Initially, during 2006, 64 coys of CRPF deployed in J&K and NE Sector had undergone the course. The above course is being organized by Vyakti Vikas Kendra, New Delhi. As per the feedback from the sectors, the course is having a positive impact on the jawans and as such, MHA had recommended that the course is to be continued during coming years. As on date, out of 170 coys allotted to CRPF, approximately 154 coys have completed the same and remaining coys are also being put through the course.

7. Concessions to Recipients of Gallantry Medals

i. Medal Allowances - Rs.1500/- PPMG & Rs.900/- PMG.

ii. Ist Class/II AC Sleeper Complimentary Card Pass. The passes will be issued by the Office of the Divisional Railway Manager and Headquarters office of the Railway on receipt of an application on plain paper from the recipients of Gallantry Award.

iii. Municipal Corporation of Delhi vide their resolution No.471 passed in Adjourned special meeting held on 14/2/2000 has exempted Police Gallantry Medal Awardees from payments of House Tax in respect of self-occupied property subject to certain conditions.

iv. Ministry of Finance vide their notification No. SO.1048(E) dated 24/11/2000 exempted Income Tax to the recipients of Gallantry Medals under sub clause (i) of clauses (18) of Section 16 of Income Tax Act, 1961.

v. 75% discount in air journeys on Indian Airlines in economy class.

vi. Concessional telephone facilities (BSNL) to PPMG awardees. The following concessions in residential telephone to these recipients will be available :-

a. Registration under N-OYT-Special Category.

b. No registration fee

c. No installation fee

d. No rental charges.

VII. 50% concession (to male recipients and 60% concession to female recipients) in basic Mail/Express fares of all classes and in the fares of Rajdhani/Shatabdi trains to the recipients of President's Police Medal for Distinguished Service who attain the age of 60 years and above, on production of Identity Cards issued by Ministry of Home at the time of purchase of tickets and during journey when demanded by Railway officials for inspection/verification.

8. Grievance Redressal Cell

Welfare cum Grievances Redressal Cell is functioning at the HQr of each Unit/GC/ Range and Sector office including Training Institutions and PAO with the sole objective to keep track of cases of settlement of pensionary/terminal dues payable to the retired/NOK of deceased force personnel and to redress their welfare-related and other types of grievances. Detailed instructions issued vide Directorate letter No.W.V.1/Inst.Adm.II (GR) dated 24/12/2001.

Title 1	Title 2	Title 3	Title 4	Title 5
Office	Welfare Officer	Period For Review Of Dues	Reviewing Officer	Authority To Whom Report To Be Sent And Periodicity
Unit	DC/Adjutant	Daily	Comdt	To parent GC Last working day of the week
GC	2 I/C	Daily	DIGP	Adm Range DIG Office weekly
Range	SO to DIG	Daily	DIGP	To Adm.Sector IGP Fortnightly
Sector	DIG (Adm)	Fortnightly	IGP	To Dte.General through E.mail monthly
ISA	DIG (Adm)	Fortnightly	IGP/Principal	To Dte.General through E.mail monthly
CTCs	Commandant	Fortnightly	DIGP	To Dte.General through E.mail monthly
RTCs	DC (Senior most)	Fortnightly	DIGP	To Dte.General through E.mail monthly
PAO	JAD (Pen)	Weekly	DD (Accts)	To Dte.General through E.mail monthly

In addition to above, instructions have also been issued to all formations to form Complaint-cum-Grievances Redressal Cell for serving personnel and details are as under. Detailed instructions have already been issued vide this HQ letter No.W.V.1/Inst.06.Wel (GR-2) dated 20/6/2006 :

Office	Nominated Welfare Officer for grievance/complaint redressal	Name of grievance / complaint redressal officer sub-ordinate to nominated Welfare Officer	Types of grievances for which nominated officer has to take action
Dte. General	IG (Pers)	DIG (Pers/Estt/Org)	Service matter of serving personnel
&	IG (Adm)	DIG (Wel)	Service and welfare matter of serving personnel
Zone HQ	ADG	DIG (Adm)	Service and welfare matter of serving personnel
Sector office including Ops	IGP	DIG (Adm)	Service and welfare matter of serving personnel
Range office including Ops	DIGP	Staff Officer	Service and welfare matter of serving personnel
GC office	DIGP	2 I/C	Service and welfare matter of serving personnel
Unit office	Commandant	DC (Adjt)	Service and welfare matter of serving personnel
ISA	IGP/Director	DIG (Adm)	Service and welfare matter of serving personnel
CTC/RTC/CIAT	DIGP	Commandant	Service and welfare matter of serving personnel
CHs	CMO I/C	Adm.Officer	Service and welfare matter of serving personnel
CWS	DIG	DC (Adm)	Service and welfare matter of serving personnel

9. Admissibility of free conveyance to the next of kin of personnel of para-military forces on seriously ill/dangerously ill lists.

Govt extended facility of free conveyance to next of kin to visit members of CAPFs (BSF, CRPF, ITBP and Assam Rifles) placed in seriously ill/dangerously ill list or to attend funeral ceremony within Indian limits in case of death while in service in Jammu and Kashmir, Himachal Pradesh, Assam, Nagaland, Manipur, Tripura and North Border districts of Uttar Pradesh (now Uttaranchal), Mizoram, Sikkim and Arunachal Pradesh, subject to the fulfilment of the conditions prescribed.

10. Declaration And Continuation Of Base Points For Commencement And Termination Of Leave

The following transit camps of CRPF declared as base points for termination and commencement of leave subject to a review by the MHA at the appropriate time.: -

S/No	Base Point Approved	Facility Approved
1	Guwahati	For CRPF personnel in respect of personnel deployed in Assam & Meghalaya.
2	Dimapur	For the personnel of CRPF of all units deployed in Manipur and Nagaland.
3	Silchar	For the personnel deployed in Mizoram.
4	Dharmanagar and Guwahati (for CRPF personnel only during period of disruption in railway traffic)	For the personnel of units/SHQ/Ftr HQrs deployed in State of Tripura.
5	Jammu	For the units/SHQs/Ftr Hqrs deployed in the State of J&K.
6	Raipur	For the personnel in respect of personnel deployed in Chhattisgarh.

11. Issue Of Medical Identity Card For Treatment In CPO Composite Hospitals

MHA/GOI has decided to extend the medical facility to all CPMF (Including IB) personnel and their family members as available in any of the Composite Hospital irrespective of parent organization i.e either from CRPF or from any other CPMF (Including IB) Composite Hospital. For this purpose CPMF Members Family Medical Identity Card has been printed and distributed to all level of CRPF for further distribution to Force personnel. CRPF personnel and their eligible family members on production of CPMF Members family medical I/Card may avail the medical facility available in any of the CPMF Composite Hospitals directly for treatment, irrespective of their Force affiliation.

12. Passenger Reservation System (Prs) Counter/ Railway Reservation Counter

Passenger Reservation system (PRS) Counter has been inaugurated on 04/04/2008 at Group Centre, CRPF, Srinagar location and same is the first such system in CRPF/CPMFs. The PRS counter will be manned by CRPF personnel who have been trained by Railway Staff. All Officers/men of units deployed in Kashmir Valley can get reservation done from above counter. The timings of above counter will be from 0900-1300 Hrs and from 1330-1630 Hrs on week days. On Sunday it will operate from 0900-1300 HRs only.

13. Reservation Of Seats For Wards Of Cpmfs Personnel Belonging To Odisha State

Govt of Orissa, Industries Department vide their letter No.V.TTI.235/2000-2065/I, Bhubaneswar dated 19-20/01/2001 has intimated that 02 seat in each Government Engineering colleges, 02 seats in each private Engineering college (Free seat) and 01 seat in ITT, Choudwar, 08 seats in all Government Medical Colleges in MBBS (On roster basis) and 01 seat in dental wing of the SCP Medical colleges have been kept reserved for the wards/children/spouses of Armed force personnel, Ex-Servicemen/Para-Military personnel of Orissa State (Serving/retired/Deceased).

14. Reg. Moa for credit facilities for the treatment of CRPF personnel and their families

CRPF entered into MOA with following hospitals for treatment of CRPF personnel and their family members on credit basis in their hospitals:

Delhi

1. National Heart Institute, 49, Community Centre, East of Kailash, New Delhi-110065.

2. Prakash Hospital, D-12, 12A, 12B, Sector-33, Noida.

3. G.M. Modi Hospital and Research Centre for Medical Science, Mandir Marg, Saket, New Delhi-110017.

4. i. Metro Hospital & Cancer Institute, 21 Community Centre, Preet Vihar, Delhi.

ii. Metro Heart Hospital, X-1, Sector-12, Noida-201301.

iii. Metro Multispeciality Hospital, L-94, Sector-11, Noida-201301.

iv. Metro Heart Institute Hospital, Sector-16A, Faridabad-121001.

5. Max Devki Devi Heart & Vascular Institute, Saket, New Delhi.

6. Delhi Heart & Lung Institute, 3-MM 11, Panchkuian Road, New Delhi.

7. Escort Heart Institute and Research Centre, Okhla Road, New Delhi.

8. Metro Hospital & Heart Institute, 14 Ring Road, Lajpat Nagar-IV, New Delhi.

9. Primus Ortho & Spine Hospital, Chandra Gupta Marg, Chanakya Puri, New Delhi.

Coimbatore (Tamil Nadu)

1. K.G. Hospital, Govt. Arts College Road, Coimbatore.

2. Eye Foundation Post Graduate Institute of Ophthalmology, Coimbatore.

Kolkata

1. B.M. Birla Heart Research Centre, 1/1 National Library Avenue, Kolkata.

2. Behala Balanand Brahmachari Hospital and Research Centre, 113/153 Diamond Harbor Road, Kolkata-700034.

3. Shankarnath Dialysis Centre and Nursing Home, 48/41 APC Mitra Lane, Kolkata-700033.

4. Susrut Eye Foundation & Research Centre, HB-36/A/I, Sector-III, Salt Lake, Kolkata.

5. Rabindranath Tagore International Institute of Cardiac Sciences, 124, Mukundapur, EM Bypass, Kolkata-700099.

Jalandhar

1. B.B.C. Heart Care Hospital, Jalandhar.

2. Sacred Heart Hospital, GT Road, Maqsudan, Jalandhar.

Hyderabad

1. NIMS Institute of Medical Science, Hyderabad.

2. Apollo (DRDO) Hospital, Kanchanbagh, Hyderabad.

3. CARE Hospitals, Banjara Hills, Hyderabad.

4. Global Hospital, Lakadikapul, Hyderabad.

5. Kamineni Hospital, L.B. Nagar, Hyderabad.

6. Yashoda Super Speciality Hospital, Somajiguda, Hyderabad and Datta Chandra Hospital (Group of Yashoda Hospitals), S.P. Road, Secunderabad.

7. Mediciti Hospital, Secretariat Road, Hyderabad.

8. Image Hospital, Hyderabad.

Ajmer

Gheesi Bai Mittal Hospital and Research Centre, Pushkar Road, Ajmer (Raj).

15. Designating The Retired Central Armed Police Force Personnel As "Ex-Central Armed Police Force Personnel (Ex-CAPF Personnel)"

All retired Central Armed Police Force Personnel have been designated as "Ex-Central Armed Police Force Personnel (Ex-CAPF personnel)" vide GOI, MHA (Police Division-II) office memorandum No. 27011/100/2012-R&W dated 23/11/2012. Suitable benefits on the lines of the benefits extended to the Ex-Servicemen of Defence Forces will be extended.

PART-X

Retirement Benefits Of CRPF Personnel From Central Government

(Applicable for personnel appointed upto 31/12/2003)

'The Central Reserve Police Force Family Accommodation Rules, 2008'

Guidelines for allotment and occupation of family quarters in Central Reserve Police Force.

1. Preamble

Broad outlines on the subject matter were issued vide this Directorate General letter No. A.II-2/75-Adm.3(Vol.3) dated 24th April 1981 and subsequent instructions from time to time. The position and condition about availability and occupation of family quarters has changed considerably since 1981. Keeping this in view and large expansion of Force and to eliminate certain anomalies being experienced, following guidelines are issued on allotment and occupation of family quarters in CRPF with immediate effect.

Segregation of administrative functions of allotment, cancellation of allotment etc., of family accommodation from the judicial functions of Estate Officers of CRPF Static institutions and constitution of a separate House Management Committee for every CRPF Campus to decide the cases of allotment, occupation, retention, extension, cancellation of allotment etc., of quarters to various categories of personnel has been examined in depth with reference to "Public Premises (Eviction of Unauthorized Occupants) Act, 1971" and other allied instructions and in consultation with Law Branch of this Directorate General.

At present, Estate Officers of CRPF Static institutions and GCs are appointed through a notification issued by MHA under the provision of section 3 of "The Public Premises (Eviction of unauthorized occupants) Act, 1971". The Estate Officer has the powers of civil court under Code of Civil Procedure, 1908 in respect of following matters:

• A. Summoning and enforcing attendance of any person and examining him on oath;
• B. Requiring the discovery and production of documents;
• C. Any other matter which may be prescribed.

The objective of appointment of Estate Officer is for the purpose of eviction, recovery of rent, assessment of damages on account of use and occupation etc. However, allotment and retention of family quarters in GC campuses and other locations are administrative functions and are subject to scrutiny by Senior Officers.

2. Short Title And Commencement

1. In order to streamline the system of allotment of family quarters and its occupation thereof and keeping in view the existing GOI guidelines and departmental instructions issued from time to time, the following Rules are hereby framed;

2. These rules may be called 'The Central Reserve Police Force Family Accommodation Rules, 2008'.

3. These rules shall come into force with immediate effect.

3. Housing Management Committee (HMC)

(1) Constitution and composition of HMC

To ensure transparency and prevent any malpractices, there shall be a committee styled as "The Housing Management Committee" consisting of the various members as mentioned below. General conditions for constitution of committee will be as under:

1. A Housing Allotment Committee for each location shall be constituted by the DIG with the approval of its IG.
2. The DIG of Group Centre shall be the President of the committee, and the next senior most officer at the Station will be the Vice President. In the absence of the President, the Vice President shall preside over the committee meeting.
3. The Gazetted officer in charge of the building branch of the CRPF locations shall be the Member-Secretary of the committee.
4. A Gazetted Officer (Exe.), a Medical Officer, a Subordinate Officer, a Ministerial Staff, an Other Rank, and an Enrolled Follower each will be members of the committee.
5. The RGS of the Signal detachment shall also be a member of the committee.
6. The Committee will have representation from all the Offices present at the Station in one rank or other.
7. The committee may co-opt any other personnel as members for a particular meeting only. The persons whose cases pertaining to accommodation are under consideration shall not attend that particular meeting.
8. The period of the committee will be for six months. After every six months, the members of the committee will be rotated as per guidelines. Fortnightly HMC meetings may be conducted for speedy allotment, extension, retention, change, cancellation, and vacation of the quarters. The quorum for the meeting shall be 3/4th of the total members other than co-opted.
9. The decisions of the Committee shall be by majority opinion of the members other than co-opted. The proceedings and decisions shall be jointly signed by the President, the Vice President, and the Member-Secretary and circulated to all Static offices at the Station.

(2) The DIG Group Centre shall frame suitable detailed Station Allotment Rules considering all requirements at the location, to be approved by the IG. The local IG and DIG may exercise powers to allot accommodation for any specific purpose not covered in these rules.

(3) The Housing Management Committee will discharge its functions according to approved rules. All matters pertaining to allotment & cancellation of quarters, recovery of licence fee, imposition of market rent, and individual representations shall be considered depending on each case.

(4) Based on decisions by the committee, the Estate Officer shall act under "The Public Premises (Eviction of unauthorized occupants) Act, 1971".

(5) Letters for allotment, cancellation, recovery of licence fee & market rent etc., on the direction of HMC are to be issued by the Estate Officer.

4. Authorization

1. The authorization of residential accommodation as approved by Govt. is placed at Appendix-A. Allotments should conform to it.
2. Guidelines for allotment to Signal and Training Staff are in Appendix-B.
3. Family quarters will be allotted from the overall waiting list so that every needy person can avail CRPF accommodation at any GC / Location.
4. Family quarters will be allotted for 3 years or for the period of the stay at the particular station, whichever is earlier. Waiting lists will be maintained, and allotment will follow priority. HMC may recommend out-of-turn allotments in rare cases.
5. CMOs/SMOs may be allotted higher type quarters (Type-V and VI) subject to availability; no quarters should remain vacant.
6. Entitlement for Rank and File of combatized and non-combatized Min. Staff will be according to corresponding rank/status.
7. Personnel may choose lower type accommodation than entitled with HMC permission. License fee will apply as per rules.
8. Minimum period of allotment is 3 years, extendable up to 5 years by GCOs, 7 years by Sector IG, and beyond by DG in special circumstances.
9. Personnel posted to J&K/NE/LWE areas may retain family quarters till actual posting.
10. All GCOs/Estate Officers will initiate proceedings under Public Premises Act only after confirmation from Sector IG that no application is pending.

5. Conditions And General Rules

1. All allotments and waiting lists shall be displayed on notice boards, websites etc., for transparency.
2. The Gazetted Officer in charge of the building branch shall maintain waiting lists rank-wise. Allotment is based on seniority of applications; inter-se seniority applies if multiple applications on same date.
3. For GOs, seniority is based on reporting date; if simultaneous, married officers get preference.
4. Five type-II and five type-I Special quarters reserved for emergent/compassionate allotments per HMC merit.
5. Quarters earmarked for attached Bns but vacant may be used by Static office personnel; attached unit applicants have priority with 1-month notice.
6. Estate Officer may allot vacant quarters to staff of Dte/IGP/DIG Office or personnel from other GCs on HMC direction.
7. Sector IGP may declare unused buildings as Officers/SOs messes for single officers with license fee as per SO 6/77 & SO 11/2001; no fee for rent-free entitled personnel.
8. No member shall bring family without prior permission. If family does not occupy quarter within one month, allotment is cancelled; HMC may decide otherwise in exceptional circumstances.
9. 'Family' is as per para 7.17.3 of GC & Bn Officers Manual. Only allottee and family may reside; HOO may allow other dependents in exceptional cases. Widows treated separately with HOO permission.
10. Allottees must maintain residence in clean condition and are responsible for damage beyond fair wear and tear.
11. HMC can direct cancellation of allotment for unbecoming conduct or discipline issues; approval by DIG required.
12. HMC can declare ineligible for allotment for 6 months to 1 year for breach of rules.
13. No person will be allotted a quarter within 3 years of previous vacation; may be relaxed if quarters are available.
14. During influx of duty/resting Bn, allotment duration may be modified by DIGP special order; vacation notices issued to existing occupants in order of priority.
15. After expiry of prescribed period, allottee must vacate unless HMC grants exemption:
    • Gorkhas (with home) - 1 year
    • Gorkhas (without home) - 2 years
    • Family members with chronic illness - until fit to travel as certified by MO
    • Family members recently operated or to be operated - until fit to travel as certified by MO
    • Delivery cases - extension till newborn is 3 months old
    • Children’s education - till closing of current academic session
16. Personnel staying in hired accommodation outside the lines get normal HRA and compensation, but not amenities provided in campus.
17. Residence may be retained on HMC direction for bona fide use in special circumstances, period specified per event.

Title 1	Title 2
(i) Transfer	Two Months.
(ii) Resignation/dismissal/removal/termination	One month on payment of normal License fee.
(iii) Desertion	May be dealt with by the Comdt./HOO on merit.
(iv) Death of the allottee	(a) 12 months on payment of normal license fee. (b) If any children of the deceased are studying in school in the station and the family has to stay back to complete exams beyond the period in (a), the quarter may be retained till the end of the current academic session.
(v) Retirement/invalidation	2 months on payment of normal license fee & further 2 months on payment of twice the normal license fee without submitting medical or educational certificates. Further retention of 2 months on payment of 4 times the fee and subsequent 2 months on payment of 6 times the fee shall be permissible on medical/educational grounds.
(vi) Leave preparatory to retirement/terminalment of unavailed portion of EL on superannuation/retirement	For the full period of earned leave, subject to a maximum of 4 months, inclusive of the period permissible in case of retirement, on payment of normal license fee.
(vii) On proceeding on foreign service in India (Deputation)	2 months

18. In special circumstances the period prescribed above vide sub item (16) & (18) may be further relaxed with the prior approval of DIGP. This concession should be deemed to be an extraordinary one & may rarely, if ever, be exercised.

19. Family quarters may not be allotted to Officers and Staff not in service. The family quarters available in a Static location are basically meant to cater to the needs of serving Officers/Staff of the CRPF offices, its attached Bns, and local units.

20. Family quarter should be allotted to a person only when he is keeping his family or desires to do so. The condition of para-4 (Appendix-A) shall be relaxed in respect of Ministerial and Hospital staff (Combatized and non-combatized) to the extent of their entitled percentage.

21. Minimum period of allotment to entitled category will be 3 years (three academic sessions).

22. The Senior Medical Officer, the lady doctor, and the Nursing Staff will not be required to follow the term of 3 years and will be provided married accommodation during their entire stay in the GC/Station. However, the unmarried Nursing Staff will be housed in the Nursing Hostel wherever constructed.

23. The families of personnel who are posted in GC/resting Bn and have been transferred to attached Bn of the respective GC & vice versa may be allotted/permitted to retain quarter by exchanging the quota of their previous office with the quota of the present office, depending on the merit of the case. Such permission may be granted only to the maximum extent of 5 years.

24.

1. If the family of an individual who is in occupation of a quarter remains away for a short period, say not more than one month, it will not amount to his not keeping the family.
2. As a policy, single men should not be encouraged to live in family lines; such loners should be accommodated in the single-men-barrack accommodation.
3. Sharing of quarter is strictly prohibited in the family lines, but on application and direction of HMC after due scrutiny, the Estate Officer may allow this to families in very rare cases where good grounds exist, mainly owing to paucity of accommodation.
4. An officer shall be considered to be in occupation of residence when he proceeds on leave, course, or temporary duty for a short duration unless the competent authority otherwise directs. Normally, the allottee shall be considered to be in occupation of residence during his posting in that particular station unless the allotment is changed or suspended by the competent authority due to other factors, recorded in writing.

25. Sanction for retention of accommodation at the last place of posting by Officers and non-gazetted combatized personnel upon their posting to J&K and NE Region, conveyed vide MHA OM No. F-23014/14/96-Adm-III/BSF/PF-I dated 18.2.2002 (issued vide this Directorate General letter No. A.II-2/03-Adm-I(Vol-8) dated 5.3.02), shall be strictly adhered to. However, all cases for retaining the house will be subject to specific permission of the DG. On administrative grounds, the power of DG for granting such permission is delegated to the ADG NZ, EZ, and all Sector IsG.

26. Allotment of quarters from the Bn quota will be made by the HMC on the recommendation of the concerned Unit Commandant. A waiting list for the Bn quota will be kept in the Static Office as well as in the concerned Bn.

27. In case any quarter of the quota earmarked to a particular Bn is lying vacant, the Estate Officer may allot it to other personnel as per the directions of HMC. If there is a request from personnel of said attached Bn, the Estate Officer will have to allot quarter against his Bn quota on HMC directions, and the person occupying the quarter outside his Bn quota will be required to vacate.

28. A Bn person keeping a quarter in the Static location will not be asked to vacate even after completion of 3 years unless the quarter is required for someone else in the same Bn.

29. The instructions in Standing Order No. 9/2002 regarding family line maintenance fund shall be strictly followed. The HMC shall recommend the utilization of the fund. The Estate Officer shall act as per HMC directions strictly.

30. Every year, some CRPF personnel lay down their lives on duty. To meet housing needs of widows, all Group Centres shall earmark two Type-I/Type-I Special quarters as "Nirmal Sadan" for widows in dire need. Conditions for allotment are:

1. Priority for allotment:
   1. Widow whose husband was killed in terrorist action and children are studying in Secondary/Senior Secondary classes.
   2. Widow whose husband was killed on duty and children are studying in Secondary/Senior Secondary classes.
   3. Widow whose husband was killed in terrorist action and is in dire need of accommodation.
   4. Widow whose husband was killed on duty and is in dire need of accommodation.
2. Licence Fee & other charges – License fee, electricity, and water charges as applicable to Force personnel will be charged.
3. Period of allotment – Yearly extension basis, not exceeding 3 years. Each case reviewed annually.
4. Vacation – Accommodation will be vacated after notice. If not vacated, prescribed vacation process under rules will be followed as per HMC directions.

31. The HMC should ensure no quarter is kept vacant.

32. DIGs of all Static locations will frame Station House allotment rules based on above guidelines with IG approval and issue to subordinate offices.

33. GCOs/HOOs shall not grant outliving permission when family quarters of entitled type are vacant.

6. Recovery of License Fee

a. Officers and men not entitled to rent-free accommodation when allotted residential accommodation shall be charged license fee as per Central Govt. rules.

b. License fee will be recovered by drawing and disbursement officers (NGOs) or P&AO (GOs) via pay bill. The Head of Office will notify rates and dates.

c. Govt. Servants allotted rent-free residence may enjoy rent-free leave up to 1 month. Beyond that, normal rent shall be charged as per rules.

d. Unauthorized occupation after cancellation of allotment will result in rent at market rates and other damages. Force members may face disciplinary action.

e. Water and electricity charges will be promptly charged and paid. Temporary accommodation charges will be calculated based on past average consumption in consultation with CPWD.

7. Superseded Instructions

Earlier instructions superseded on issuance of these rules include:

1. Dte. Genl. letter No. A.II-2/75-Adm-3(vol-3) dated 24.4.1981 regarding allotment and framing rules.
2. Dte. Genl. letter No. A.II-2/75-Adm-I dated 13.5.1994 regarding recovery of damage rent for unauthorized occupation.
3. Dte. Genl. letter No. A.II-2/75-Adm-I dated 26.10.1995 regarding allotment and occupation of quarters.
4. Dte. Genl. letter No. A.II-2/75-Adm-I (Vol-8) dated 5.1.2001 regarding eligibility of personnel for various types of quarters.
5. Dte. Genl. letter No. A.II-2/95-99-Adm-I(Vol-V) dated 7.1.2000 regarding maximum period for allotment and occupation.
6. (a) Dte. Genl. letter No. A.II-2/95-00-Adm-I(Vol-V) dated 10.4.2000; (b) Dte. Genl. letter No. A.II-2/03-Adm-I(vol-8) dated 12.8.03 regarding retention of quarters in J&K and NE region.
7. Directorate General letters No. W.V-38/95-Adm-II(Wel) dated 17.5.95 and No. W.V-38/95-97-Adm-I(Wel) dated 12.6.97 regarding allotment for widows and other departmental instructions.

(B) All other general instructions/rules as prescribed by the Central Govt. not covered by these rules (CRPF Family Accommodation Rules, 2008) shall also be applicable.

8. General

The Adm Directorate may relax any of the above conditions with DG approval. Any doubts in interpretation shall be referred to Adm Directorate, whose decision shall be final.

Rank-Wise Authorization And Entitlement In Respect Of Static Locations, Attached & Signal Bn Except Training Institution

S/No	Rank	Authorized Percentage	Rank Wise Type/Entitlement
01	DC and above	70%	Type-VI = ADG/IGP/DIGP/Med. Supt./Comdt/CMO(NFSG) Type-V = CMO/Second-In-Command Type-IV = Dy. Commandant
02	Asstt. Comdt & M.O.	40%	Type-IV = SMO/MO/AC Type-III = MO/AC
03	Non Gazetted Executive personnel (including followers)	14%	Type-III = OS/SM/Insp/SI and equivalent Type-II = SI/ASI/HC/CT and equivalent Type-I = Constable/Enrolled Follower and equivalent rank
04	Ministerial/Hospital Staff	80%	Type-III = SI to SM/AO and equivalent Type-II = ASI/SI/HC/CT & equivalent
05	Class IV Staff	80%	Type-I = Enrolled Follower & equivalent
06	Single Men's Barrack accommodation	75%	NA
07	Married accommodation for Gazetted Officers	75%	Type/entitlement of quarters will be according to rank as mentioned in col. 1 to 5 above.
08	Single accommodation for Gazetted Officers	25%	-
09	Married accommodation for Non-Gazetted Officers	50%	Type/entitlement of quarters will be according to rank as mentioned in col. 1 to 5 above.
10	Single accommodation for Non-Gazetted Officers	50%	-
11	Recruits/Trainees (Single accommodation)	100%	-

Appendix-B

Guidelines for Allotment of Accommodation to Signal and Training Staff

Title 1	Title 2	Title 3
(a)	Personnel of Signal Bns
	(i) Those who remain at HQr throughout their tenure (ii) Those who are turned over between HQrs and Coys/platoons	2 Years in the first instance extendable by another one year on the recommendations of the Officer-in-charge under whom they are directly working. 2 years in the first instance extendable by 6 months on the recommendation of the Officer-in-charge under whom they are directly working.
(b)	Personnel of CTC/RTC/CIAT	2 Years in the first instance extendable by another 1 year on the recommendations of the Officer-in-charge under whom they are directly working.
(c)	Personnel of I.S.A	The allotment shall vest in the Director according to the local conditions.

S/No	State	Amount In Death	Amount In Injury	Authority
01.	Andhra Pradesh	Rs. 7.5 Lacs (In case of death of PC and upto the rank of SI and equivalent ranks of civil servants in other departments) Rs. 10 Lacs (In case of death of Insps and above rank and equivalent ranks of civil servants in other departments) (Above benefits are also applicable to CRPF)	Rs. 3.00 lakhs for permanent incapacitation Rs. 2 Lacs for grievous hurt (Above benefits are also applicable to CRPF)	Govt. of AP GO MS No.266 dated 22/06/2001
02.	Arunachal Pradesh	Rs. 2 Lac	Rs. 1 Lac (P/Disability) Rs. 25,000/- (Simple injury)	PS (Home), Govt. of ACP Notification No. HMB(A)-11/97 dated 24/9/04
03.	Assam	Rs. 5 Lac	Rs. 2 Lac (50% and above disability)	Govt. of Assam OM No-FMP-13/85/104 dated 29/7/2006
			Rs. 25,000/- (Fatal injury from fire or bomb explosion)
04.	Bihar	Rs. 2.50 Lac Ex-Gratia	Nil	Bihar Police Notification No.1748/P.2/43.38.250.99 dated 20/3/2000
		Rs. 10 Lac Insurance (SRE)	Rs. 10 Lac for permanent disability two limbs or two eyes or one limb and one eye Rs. 5 Lac loss of one limb or one eye	DG Bihar Police Notification No-3733/8/2868/Supply dated 06/5/2008
05.	Chhattisgarh	3 Lacs Rs. 10 Lacs on a/c GPAIS if killed in anti-naxal operation	Nil	Govt.of Chhattisgarh, Home (Police) Deptt ltr No.F.3.123/08.Home.II dated 01/12/08 Govt.of Chhattisgarh, Home (Police) Deptt ltr No.F.3-58/Home-II/04 dated 30/6/08
06.	Delhi	Nil	Nil	-
07.	Dadar & Nagar Haveli	Nil	Nil	-
08.	Daman & Diu	Nil	Nil	-
09.	Goa	Nil	Nil	-
10.	Gujarat	Rs. 1 Lac	Nil	Govt. of Gujarat letter No. PSN-1093-2310-T dated 20/6/95
11.	Haryana Note: For Personnel belonging to Haryana State only.	Rs. 2.50 Lac (Killed in action) Rs. 2 Lac (Killed in IED)	Rs. 1 Lac (70% and above disability)	Govt. of Haryana Endst. No. 5/19/2005-2H(C) dated 04/01/2006
			Rs. 75,000/- (50% to less than 69% disability)
			Rs. 50,000/- (20% to 49% disability)
12.	Himachal Pradesh Note: For Personnel belonging to Himachal Pradesh State only.	Rs. 1 Lac	Nil	Govt. of H.P. Home Dept. Notification No.GAD.E(C)8.1/99 dated 18/07/2000
13.	Jammu & Kashmir	Rs. 2 Lac	Rs. 75,000/- - Permanent disability Rs. 10,000/- - Partial disability	GAD/Adm/II/90-Reve dated 17/2/94 and dated 22/1/97
14.	Jharkhand	(i) Rs. 2.5 Lac (ii) Rs. 12.50 Lac on a/c GPAIS if killed in anti-naxal operation	Nil	(i) Govt. of Jharkhand order No. 5-IX.MU(48)09/2003 dated 15/06/2004 (ii) Govt. of Jharkhand letter No. 924/W/06-07/A/2009, dated 25/4/2009
15.	Karnataka	Rs. 2 Lac (Battle casualties and those with over 50% disability)	Rs. 50,000/- to those who are wounded and missing	Govt. of Karnataka DO No.HD/52/KSS/99 dated 30/06/99
16.	Kerala Note: For Personnel belonging to Kerala State only.	Rs. 2 Lac (Killed in action)	Rs. 1 Lac (Serious Injury)	Govt. of Kerala GO(MS)434/01/GAD dated 15/11/2001 and GO(P) No. 450/99/GAD dated 29/6/01
17.	Lakshdeep	Nil	Nil	-
18.	Madhya Pradesh Note: For personnel belonging to MP State only.	Rs. 10 Lac (Killed in action)	Rs. 10 Lac for 100% disability (in action)	Govt. of MP Home Deptt. Order No. F 31-17/99/II-A(3) dated 15-3-2000 and dated 02/11/2000.
			Amount may be calculated as per ratio of % of disability. For eg. For 50% disability Rs. 5 Lac
19.	Maharashtra Note: For personnel belonging to Maharashtra State only.	(i) Rs. 25 Lac for personnel belonging to State Police (ii) Rs. 3 Lac out of SRC Scheme to NOKs of all expired personnel (iii) Ex-Gratia Rs. 10 Lac to CAPF personnel	Nil	As per Home Dept. Maharashtra Govt. Letter No. PWF-1110/CR-664/Pol-7 dated 10/01/13
20.	Manipur (Personnel Deployed in Manipur State)	Rs. 2 Lac	Rs. 1 Lac	Govt. of Manipur, Home Deptt. Order No. 4/14(16)/2000-11 dated 12/5/2006
21.	Meghalaya Note: For personnel belonging to Meghalaya only	Rs. 5 Lac	-	Govt. of Meghalaya Political Deptt. O.M.No. POL 71/2001/Pt.I/87 dated 15/05/2006
22.	Mizoram	Rs. 50,000/-	Rs. 20,000/- Permanent incapacitation Rs. 10,000/- Temporary incapacitation Rs. 5,000/- Grievous hurt (short of incapacitation)	Chief Secretary, Govt of Mizoram, Memo No.G.27011.1.91.REH dated 28/7/92
23.	Nagaland (Personnel deployed in Nagaland State)	Rs. 1 Lac	Nil	Govt. of Nagaland Notification No. RR-17/9/98-99 dated 03/12/2004
24.	Orissa	Rs. 1 Lac Note: For Personnel belonging to Orissa State only.	Nil	Govt of Orissa Resolution No.OE.II/Misc.31/2000-41171/F dated 04/10/2000
		Rs.10 lacs on a/c of GPAIS under SRE Scheme.	Nil	As per MOU between Orissa & Oriental Insurance signed on 31/03/07
25.	Punjab	Nil	Nil	-
26.	Pondicherry	Nil	Nil	-
27.	Rajasthan	As per Details given below to this table.	As per Details given below to this table.	-
28.	Sikkim	Rs.1 Lac	Nil	Govt of Sikkim Notification No.47/ Home/98 dated 5/9/98
29.	Tamil Nadu	Rs. 1 Lac (Death of Govt servant in operations while assisting the State Govt)	Nil	GO No. 432 dated 20/12/95.
30.	Tripura	2 Lacs - Death or permanent invalidation leading to discharge from service during actual conduct of operations 1 Lac - Death or permanent invalidation leading to discharge from service during extremists violence other than operations	Nil	JS, Govt of Tripura Memo No.F.11(1)-Fin ©/94 dated 1/1/2000
31.	Uttar Pradesh Note: For Personnel belongs to U.P. State only.	Rs. 2.5 Lac to all Ranks	Rs. 1 Lac to all Ranks	Govt. of UP DO Ltr No. T-119/X-13/71(AB) dated 11/12/2009.
32.	Uttarakhand Note: For Personnel belongs to Uttarakhand State only.	Rs. 1.6 Lac to GOs Rs. 1 Lac to SOs & Ors	Rs. 75,000/- to GOs Rs. 55,000/- to SOs & Ors.	Secretary Uttaranchal State Letter No. 79/U.Pol & Armed Forces Assn(2)/2010 dated 10/02/2010.
33.	West Bengal Personnel deployed in Bankura, Purulia & Paschim Midnapore Districts only eligible	Rs. 3 Lac + Rs. 10 Lacs on a/c GPAIS if killed in anti-naxal operation.	Nil	As per Polcent ES Sig No.P.III-I/INST-ES-ESTT-I dated 23/12/2009

Financial/Other Benefits Being Paid To Noks Of Crpf Personnel Killed In Action Or Injured By Rajasthan Government

S/No	Amount/Other benefits in case of Death	Amount/Other benefits in case of Permanent disability
1.	To Wife: Rs. 5 Lac OR Rs. 1 Lac + 25 Bighe land OR Rs. 1 Lac MIG Housing Board house.	Rs. 25,000/- + 25 Bighe Land OR Rs. 4 Lac
2.	Financial Benefits to parents: Rs. 1.5 lac deposited in "Monthly Income Scheme" under "Small Saving Scheme" in the name of parents.	Employment: Job to disabled person or Son or daughter in the scale 1 to 9
3.	Employment: Job for Wife of deceased or Son or unmarried daughter in the scale of 1 to 11. Wife has right for employment of her son/daughter till attaining the age for employment.	House Tax/Land Tax exemption to Permanent disabled person.
4.	Education: Free education in State Govt School/College/Technical/Medical & Engineering colleges. Rs.1800/- scholarship for school children and Rs.3600/- for College/Medical/Engineering/Technical college students.
5.	Respect of Martyr: Any school/dispensary/Hospital/Panchayat Bhawan/Road/Park or any public place may be named in memory of Martyr.
6.	Other Benefits: Free Electricity connection from State Electricity Authority for Agricultural Land in the name of parents/wife of deceased. Free State transport Deluxe/Ordinary Bus pass for wife or children of deceased person.
7.	In addition to above, House Tax/Land Tax exemption to parents/wife or son or daughter of deceased person.

S/No	Allowances	Whether granted in cash or kind	To whom granted	Quantum, if in cash, or exact Benefit, if in kind	Background to grant of the allowance
Common allowance available/granted to all central govt. Employees
1	City Compensatory Allowance	Cash	Serving personnel	-	Stands abolished w.e.f 01/09/2008.
2	Children Education Allowance	Cash	Serving personnel	Rs.18000/- annual ceiling per child for two children or Rs.4500/- PM for Hostel subsidy.	Both hostel subsidy and CEA cannot be availed concurrently.
3	Daily Allowance on tour	Cash	Personnel while on tour	As admissible to civilian central Govt. employees
4.	Funeral Allowance	Cash	NOK of the deceased Personnel	Rs.5000/- on active duty.
5.	Hill Compensatory Allowance	Cash	Personnel posted in static office at high altitude.	Rs.480/- p.m below grade pay Rs.5400/- & Rs.600/- in the grade pay Rs.5400/- and above.
6.	House Rent Allowance	Cash	Admissible to those who are not allotted Govt. accommodation.	For classified cities: X - 30%, Y - 20% & Z - 10% of pay band + grade pay + NPA
7.	Hostel Subsidy Allowance	Cash	Serving personnel	Rs.3750/- p.m. per child subject to maximum of 2 children.
8.	Leave Travel Concession	Cash	All serving personnel	(a) Self for to & fro journey to visit hometown once in a year. One side Railway warrant in emergency cases. (b) Family LTC to visit hometown once in a block of two years if yearly LTC not availed. (c) Visit to any place in India with family in a block of four years if forgoes yearly LTC for self or family LTC of second block of four years.
9.	Medical Reimbursement Claim	Cash	Reimbursed to serving personnel	As per CGHS/Central Service Medical Attendance Rules-1944.
10.	Non-productivity linked Bonus (Adhoc Bonus)	Cash	Only to non-Gazetted personnel up to the rank of Inspector	As applicable to Central Govt. employees.
11.	Reimbursement of Tuition Fees	Cash	Serving personnel	Clubbed with Children Education Allowance.
12.	Special Compensatory Remote Locality Allowance	Cash	Serving personnel	Rs.320/- to Rs.2600/- as per grade pay and area specified by Govt. in different States at par with other civilian employees.
13.	Special Duty Allowances	Cash	Personnel physically posted in NE Region	12.5% of basic pay.
14.	Training Allowances	Cash	Instructor of Trg. Institutions	30% of basic pay
15.	Transport Allowance	Cash	All serving personnel	Rs.400/- to 3200/- as per grade pay & cities classified as A-I/A as admissible to other civilian employees.
Allowances Available/Granted To CRPF Employees
16.	Compensation in lieu of Quarter (CILQ)	Cash	SOs : 25% HCs : 47% CTs : 35%	Lowest rate of licence fee for entitled accommodation.	-
17.	Detachment Allowance in lieu of daily allowance being away from HQr	Cash	Personnel on detachment duties on operational duties beyond 180 days.	At sliding rate as under :- First 10 days - full rate as applicable for the station of posting. Next 20 days - ¾ of full rate. Beyond 20 days - ½ of full rate.	-
18.	Ration Money Allowance	Cash	Admissible for Combatized non Gazetted post and Officers upto Commandant only in Units deployed in border	Rs. 67.54 per day.
19.	Washing allowance/KMA	Cash	Non-gazetted combatized staff upto Group ‘C’	Rs.300/- per month.
21.	Addl. LTC	Cash	Serving personnel	One side Rail fare from duty place to home town or vice-versa can be reimbursed due to serious illness/marriage of family members.
22.	Medal allowance	Cash	Serving personnel	PPM for Gallantry - Rs.1500/- p.m. Police Medal for Gallantry - Rs.900/- p.m.
23.	Kit maintenance Allowance	Cash	Group ‘B’ Non gazetted personnel	Rs. 300/- per month.
Retirement Benefits
24.	Retirement Gratuity/Death gratuity & other pensionary benefits	Cash	All serving employees & NOK of deceased personnel appointed upto 31/12/2003.	As admissible to Civilian employees.
25.	Medical Allowance	Cash	Retiree	Rs.300/- p.m if not covered under CGHS as admissible to other retired civilian employees.

Other Allowances Extended To Capfs Personnel

Title 1	Title 2	Title 3
25.	Risk/Harship based allowance	Risk/Harship based allowances to PMFs personnel including LWE areas deployed and operational duty at the rates equivalent to CI Ops in Modified Field Area Allowance admissible to Army.
26.	Cobra Allowance	A separate Risk allowance @ 80% of MARCOS allowance has been sanctioned to COBRA Units personnel up to the rank of Commandant. The rate of MARCOS allowance to various ranks is as under: 1. Comdt with more than 3 years service as Comdt - Rs. 8,400/- 2. Comdt less than three years as Comdt / 2 I/C/D/C - Rs. 11,200/- 3. A/Comdt - Rs. 7,200/- 4. SM and Insp - Rs. 6,720/- 5. Personnel below the rank of Insp - Rs. 5,600/-
27.	Special Allowance	Special Allowance @ Rs.500/- p.m to the personnel below the rank of A/Comdt deployed continuously on law and order/election duty for period beyond 30 days of deployment.
28.	Family Accommodation Allowance	Family Accommodation allowance @ Rs.700/- p.m (i.e 10% of the minimum of PB-1 (4500-125-7000) + Grade Pay of Rs.1800) to all the CPMF personnel (including GOs) who are eligible for either rent free accommodation/HRA and CILQ.

Content of PART XIV :

Financial Planning By Jawans/NOKs Of Deceased Personnel

Every serving personnel should be aware about various investment schemes introduced by Central/State Governments, Banks, Post Offices, Insurance Companies, etc., and they may invest the earnings in proper manner to secure their future. Welfare Officers of Group Centres/Units have already been directed to update themselves about various investment schemes and advise personnel for proper financial planning. The following guidelines are issued for financial planning:

It is very essential to draw up a budget based on income/salary of person. A budget helps to spend less than the salary and gives a detailed record of income and expenditure.

Every personnel should maintain a separate file or folder for all financial matters like accounts and taxes, to enjoy sound financial health.

Whatever the income of a personnel, set aside a small amount every month as compulsory savings. "Little drops of water make the mighty ocean".

Set clear financial goals. If we want to save enough to buy a home, afford at least one holiday, or buy own vehicle, the beginning of career is the best starting point.

Beware of credit cards and other debts. Interest rates on loans are high and can accumulate quickly. Pay debts promptly and avoid letting them grow.

Impulse spending can ruin a careful budget. Avoid buying items that attract attention in the moment but are unnecessary.

Always read agreements and contracts fully before signing. Know what lies between the lines.

Avoid addictive behaviors such as gambling, drugs, or smoking, which can drain finances.

Never let money sit idle when it can earn more. Work out an investment model that suits personal needs.

Never trust unknown agents promising unrealistic returns. They may earn commissions while you lose money.

Do proper homework before investing. Study the market thoroughly.

Avoid speculation and gambling. Hot tips may be tempting but can result in total loss when markets crash.

Use common sense to identify solid investment instruments whose prices steadily increase. Divest at the right time and avoid regrets.

Always consult professionals if in doubt.

Keep track of all money transactions, including fees and charges, to avoid costly mistakes.

In addition to above, Welfare Officers of GCs/Units should advise NOKs/Dependents of deceased personnel to invest the dues/amount received by them in various investment schemes in proper manner to settle their liabilities and to secure future of their growing children.

Welfare Officers of Group Centres and Units should update themselves about various investment schemes introduced by Central/State Governments/Banks/Post Offices/Insurance Companies etc., and they may keep ready reckoner for advising serving personnel as well as NOKs of deceased personnel for proper financial planning to secure their future.

Content of PART XV :

Other Welfare Schemes

Ac- III Tier Rail Coaches For Capfs

MHA has conveyed the approval of the competent authority for attachment of AC-III tier extra coaches in four trains on regular basis for the personnel of CAPFS throughout the year for a period of one year vide their UO note no. 27013/30/2010/PF.IV dated 11/01/2013 and same has been operative w.e.f. 16/05/2013.

Standing Operating Procedure

1. General

There is a requirement of Standing Operating Procedure (SOP) for earmarking/attachment of Railway Coaches (AC-III Tiers) that is to be provided by Ministry of Railways for the Officers/Jawans of CAPF personnel. Accordingly, the Standing Operating Procedure is prepared as follows:-

2. Reference

Ministry of Railways, Railway Board, letter No.TC-II/2221/11/VIP dated 30th Aug 2012 and Ministry of Home Affairs UO No.27013/30/2010-PF.IV dated 11th Jan 2013.

3. Aim

The aim of this Standing Operating Procedure is to streamline the procedure adopted for smooth operations of dedicated Railway Coaches attached for the personnel of CAPFs in 4 Trains and healthy coordination between the CAPFs for optimum capacity utilization for the benefits of the troops. The details of four trains are as under:-

S/No	Train No.	Name of train	From	To	Frequency	No of coach	Berth
1.	15609	Awadh Assam Exp.	Guwahati	Lalgarh (Bikaner)	Daily	1	64
2.	13111	Lal Quila Exp.	Kolkata	Old Delhi	Daily	1	64
3.	13151	Kolkata-Jammu Tawi Exp.	Kolkata	Jammu Tawi	Daily	1	64
4.	16032	Andaman Exp.	Jammu Tawi	Chennai	Tue, Fri, Sat.	1	64
(Andaman Express runs only 3 days in a week, to cover the remaining days of week, the following trains approved)
1.	16688	Navyug Exp.	Jammu Tawi	Mangalore	Thu	1	64
2.	12688	Dehradun Exp	Dehradun	Chennai	Mon	1	64
3.	12484	Amritsar-Kochivelli	Amritsar	Trivendrum	Sun	1	64

Force Wise Re- Distribution Of Berths

The details of authorization of personnel to utilize the Railway Coaches and allocation of Force-wise distribution of berths are as under:-

S/No	Train No.	Name of Train	BSF	CRPF	CISF	ITBP	SSB	NSG	AR	Total
1.	15609	Awadh- Assam Exp.	16	14	4	8	12	2	8	64
2.	13111	Lal Quila Exp.	16	16	10	7	7	0	8	64
3.	13151	Kolkata-Jammu Tawi Exp.	28	18	4	4	6	2	2	64
4.	16032	Andaman Exp.	16	22	8	6	8	2	2	64
5.	16688	Navyug Exp.	16	24	8	6	6	2	2	64
6.	12688	Dehradun Exp	10	12	10	22	5	2	3	64
7.	12484	Amritsar-Kochivelli	18	16	14	10	4	0	2	64
Total			116	122	67	62	44	10	27	448

Entitlement To Avail Railway Coaches

a.All Serving Force personnel will be entitled to avail the facility.

b.During Leave (two side on EL and one side on CL), Temporary duty, posting/Tfr, Courses etc.

c.The personnel availing this facility must not be issued any railway warrant.

d.This facility will also be available to the families and two children as enshrined in LTC Rules 1988.

e.Preference should be given to those persons of the rank of SOs/ORs who are deployed/stationed at far flung areas/LWE.

f.Leave may not be clubbed with Temporary duty to avail the facility.

g.All concerned should maintain the record of each person availing the facility.

h.All personnel should be in possession of laminated I/Card and movement order/leave certificate, as the case may be.

Co-Ordinating/Nodal Agency

Local deployed CAPFs will be responsible for coordinating with Railway authorities and various other CAPFs for smooth conduct of the coach operations and management of passengers as per quota. Accordingly different CAPFs are given responsibility for providing Force Nodal Officers/Nodal Officers in various locations as follows:-

Title 1	Title 2	Title 3
(i) Guwahati	SSB
(ii) Bikaner	BSF
(iii) Kolkata	BSF
(iv) Delhi	CRPF
(v) Jammu	BSF
(vi) Chennai	CISF
(vii) Mangalore	CISF
(viii) Deharadun	ITBP
(ix) Trivendrum	CRPF
(x) Amritsar	BSF

(b) (i)Force Nodal Officer (FNO) will be assisted by one SO (Inspr/SI) who will be the Nodal Officer (NO) and one NCO each from other CAPFs wherever available.

(ii) Transit Nodal Officer will also be detailed at the major intermittent Rly Stations by the CAPFs whose deployment in the indentified routes of four trains exists.

(iii)These Nodal Officers will be in proper uniform to recognize as well as to show their identity in the CAPF coach.

Responsibility and Management of Troops by Force Nodal Officer (FNO), Nodal Officer (NO) and Transit Nodal Officer (TNO).

i.Receipt and dispatch of all troops by NO.

ii.Respective NO will arrange for the accommodation in the transit camp and transport from the transit accommodation to Railway Station for the troops including their luggage.

iii.FNO will liaise with the Railway authority and undertake all activities

iv.involved in the movement of the coaches.

v.FNO will liaise with NOs and collect the list of troops for dePARTure 24 hours in advance.

vi.FNO will prepare the Passenger Manifest and transmit the same to the Station Manager of Railway Station.

vii.NO will brief the troops about the do's and don'ts of Rail travel.

viii.FNO will collect the authority of traveling and hand them to the NO.

ix.NO will distribute the tickets/authority of travel among the troops and ensure that the troops are sent well ahead of time to the Railway Station.

x.NO will also report no-shows to the FNO and will also propose alternate troops as passengers for inclusion in the passenger Manifest by the FNO.

xi.NO will document all cases of no-shows and cases requiring disciplinary action and inform the concerned controlling HQrs for taking necessary action.

xii.After dePARTure of train, combined passenger manifest will be circulated to BSF as well as concerned CAPFs by respective nodal agency on the same day through fax for record.

xiii.FNO/NO will also liaise with Transit Nodal Officer detailed by respective CAPFs at various major intermittence Rly Stations for convenience of troops and coordination with other CAPFs.

Screening/Documentation/Passengers Manifest

a.The list of passengers including their regimental No, Rank, Name, Unit/HQ, Sex, age, date of journey, journey from-to, name of boarding station, details of onwards journey, Mobile number, address etc. should be provided to the Nodal Officer by each CAPF at least ten days in advance which will be compiled and the combined Manifest will be provided to Station Manager 24 hours prior to dePARTure of train, at the respective Railway Stations.

b.In most emergent cases the last change may be informed to Station Manager by NO at respective Railway Station five to four hours before the scheduled time of the train. However, reserve passengers will be considered again the vacant berth.

c.A list will be prepared in respect of each individual for availing rail coach at the Unit/HQ in the format at (a) above which will be produced to the OC transit Camp/FNO while requisitioning for the berth.

d.Persons intends to avail this facility, will approach to concerned HQ or nodal Officer thorough telephone/ SMS , from where the trains will originate to get the berth reserved on availability of berth at least 03 days in advance in the format at (a) above.

e.Person who wants to board at intermediate stations, will also approach to concerned HQ or Force Nodal Officer & Nodal Officer from where the trains will originate for reservation of berth in the format at (a) above.

Office Space, Telephone Number And Mobile Number

Name, Contact number, e.mail address and official address of all the Force Nodal Officer, Nodal Officer and Transit Nodal Officer be circulated to all CAPFs.

a.Space to the Force Nodal Officer and his team at Railway Station may be provided by CAPFs of Nodal Agency/Railway authority.

b.Name, Contact number, e.mail address and official address of all the Force Nodal Officer, Nodal Officer and Transit Nodal Officer be circulated to all CAPFs.

Ticket & Reporting Time

A list of passengers who will commute the journey will be provided by the Force Nodal Officers to the Station Manager and on the basis of this list, Nodal Officers will collect the authority of traveling in earmarked coaches from Station Manager at Railway Station one day prior to the date of journey in the shape of Token, Coupon and boarding pass or any authority provided by Station authority.

10 Security Check

All passengers are required to carry their laminated Identity Cards for identification. All passengers will undergo the security check at the platform and luggage screening as per the procedure of Railway.

11 Check In/Check Out

All passengers will undergo normal procedure of check-in and check-out routine of Railway as is done for civilian passengers. Railway will provide the authority for travel in earmarked coach to all passengers checking in as per the list/manifest provided to them.

The troops will occupy the earmarked berths allotted to them to avoid any confusion/delay in train.

12. Luggage Restrictions

Passengers are allowed to carry only 40 Kgs per head as free luggage.

Articles such as Gas cylinder, Stove, Kerosene oil/Diesel/Patrol, Match box, explosive items and contraband prohibited under N.D.P.S Act 1985 shall not be permitted to be carried on board. The passengers are advised not to carry such items with them to avoid inconvenience/embarrassment while screening/checking of luggage and any likely delay while boarding.

Passengers are responsible for carrying their own baggage and conduct "X" ray checking under the supervision of security staff and also identifying their baggage before boarding.

13. Machanism For Payment

The entire amount of coaches is being paid by BSF to concerned Zonal Railway Authorities in advance after sharing the amount from other CAPFs as per terms and condition of FTR of Railway. The personnel availing this facility must not be issued any railway warrant.

14. Modification

Any modifications/changes in the Standing Operating Procedure may be carried out in consultation with other CAPFs and Railway Authority, if desired to make it functionally more effective and convenient to follow.

Special Instructions To The Passengers-Troops Discipline

a.Troops are to be briefed thoroughly by Force Nodal Officer regarding their conduct during journey. In case of any misconduct on their PART, necessary disciplinary action would be initiated against such personnel by the competent authority of respective CAPFs.

b.All personnel will be in possession of laminated I/Card and movement order/leave certificate, as the case may be.

c.As their needs are being addressed to by the FNO and NO they should be patient and behave properly irrespective of their rank.

d.All passenger-troops will occupy only the allotted berths.

e.Due attention will be paid to instructions of railways to be adopted in the event of emergency.

f.All Nodal Agencies will depute their own rep of the rank of SI/ASI initially for a one month from the date of attachment of coaches who will travel in the coaches in proper uniform to assist the troops and to maintain discipline enroute. The rep will also liaise and coordinate with T.T.E for any assistance enroute.

16.Conclusion

The Standing Operating Procedure has been framed keeping in view the functional requirement of operating the railway coaches. It is expected that all CAPFs and Railway authority will co-operate in smooth functioning of railway coaches a success.

Force Nodal Officer & Nodal Officer

Transit Nodal Officer

Location	Nodal Agency	Transit Nodal Officer (SO)	Unit Office
Delhi	CRPF	Sh. Durga Prasad, Comdt-5 Bn Mobile-09968601323, 011-28332785 Sh. S.K. Sharma, A/C, 5 Bn Mobile-09968601326, 011-23230418 Insp/GD Arvind Kumar, 5 Bn Mobile-09555538385 SI/GD Manohar Singh Rawat-5 Bn Mobile-08587938674 SI/GD Azad Singh, 89 Bn Mobile-08130681848	DIG, Range Delhi
Patna	CRPF	No. 801140776 SI/GD Ram Anugrah Prasad DIG Range-Patna Mobile-08544337342, 08877475974	DIG Range Patna
Allahabad	CRPF	No. 800664229 SI/GD Akshay Kumar, GC Allahabad Mobile No. 08795288281	GC Allahabad
Jammu	CRPF	No. 840250059 SI/GD Surender Kumar, 25 BN Mobile No. 07298003469	GC Bantalab / DIG JMU
Bhopal	CRPF	No. 830752917 SI/GD Ramesh Chandra Gautam Mobile-9584353020	GC Bhopal
Nagpur	CRPF	No. 075050046 Insp/GD Sunit Soren Mobile-09405348937	GC Nagpur
Jalandhar	CRPF	No. 830721228 SI/GD Malkit Singh GC, CRPF, Jalandhar Mobile-09592852992	GC Jalandhar
Trivandrum	CRPF	No. 800290258 SI/GD K.S. Panicker GC, CRPF, Pallipuram, Kerala-695316 Mobile No. 8547211770 Control Room-0471-2752617	GC Pallipuram
Lucknow	CRPF	No. 790460099 SI/GD K.C. Khatua Mobile-08576947486	GC Lucknow
Chennai	CISF	ASI K. Karunakaran Mobile-08148712376	Gp. HQ, Chennai 044-24915708 Email-gphqr-chennai@cisf.gov.in
Mangalore	CISF	ASI/GD V.S. Tippai Mobile-07760241524 0824-2407339 Email-nmpt-mangalore@cisf.gov.in	CISF, Mangalore
Dehradun	ITBP	ASI/GD Ramender Shukla Mobile-08755780666	ITBP, Dehradun
-do-	CRPF	850803131 ASI/GD Chandra Ballabh, GC, CRPF, Kathgodam. Mobile No. 919758179318	CRPF, Dehradun
Kolkata	CISF	HC/GD Ajmot Ali Mobile-08902716475, 09433372631	CISF Unit, BCCl-CCWO, Dhanbad (Jharkhand)
New Jalpaigudii	CRPF	No. 851310021 SI/GD Gopal Chakraborty Mobile-9002415977 No. 880978134 ASI/GD Laxmi Kanta Roy Mobile-8906505158	GC Siliguri
New Kooch Vihar	CRPF	No. 880903346 ASI/GD B.K. Dey Mobile-08486786546 C/Room-0366-2281631	48 Bn
Barauni	CRPF	SI/GD Bharat Singh Mobile-08651517278 C/Room-0621-2814815	GC MZR
Muzaffarpur	CRPF	SM/GD Deoraj Anand Mobile-08404976911 C/Room-0621-2814815	GC MZR
Ara	CRPF	No. 821141117 SI/GD Shiv Kr Ram C/Room 06182282701	47 Bn
Dhanbad	CRPF		27 Bn
Gaya	CRPF	No. 800660722 SI/GD J. Kujur Mobile-09471241287 C/R-06131-2220441	159 Bn
Mughal Sarai	CRPF		95 Bn
Banaras	CRPF		95 Bn
Gwalior	CRPF	No. 860340614 ASI/GD Gopal Tomar Mobile-8989475076 No. 9711551395 CT/GD Rahim Khan Mobile-8103741413	GC GWL
Vijayawada	CRPF	No. 850300156 SI/GD S.N.A. Rasool Mobile-07382209643	125 NDRF 10 BN NDRF

Liaison Officer

Location	Nodal Agency	Liaison Officer (SO)	Unit Office
Guwahaty	CRPF	No. 841310117 ASI/GD Suresh Paswan of GC Guwahaty Mobile No. 09401606176	GC GTY
Lalgarh, Bikaner	CRPF	No. 811330843 SI/GD Mahender Singh, GC-I Ajmer Mobile No. 09785928304	GC-I AJMER
Kolkata	CRPF	No. 850798469 SI/RO Md. Rafique of 3rd Sig Bn Mobile No. 09433604275 / 08100945614	DIG SIG RANGE
Jammu	CRPF	No. 840250059 SI/GD Surender Kumar of 25 Bn Mobile No. 07298003469	GC JAMMU
CHENNAI	CRPF	No. 871222662 ASI/GD S. Balashanmugam Mobile-08903716891	GC AVADI
Mangalore	CRPF		RTC PERINGOME
Dehradun	CRPF	No. 850803131 ASI/GD Chandra Ballabh of GC Kathgodam Mobile No. 09758179318	GC KGM
Amritsar	CRPF	No. 800688664 SI/RO Hardev Singh, 13 Bn, Mobile No.-09878269377	13 BN (GC JDR)
Allahabad	CRPF	No. 800664229 SI/GD Akshay Kmar of GC Allahabad Mobile No. 08795288281	GC Allahabad
Jallandhar	CRPF	No. 830721228 SI/GD Malkit Singh of GC JDR Mobile No. 09592852992	GC JDR
Nagpur	CRPF	No. 075050046 Insp/GD Sunit Soren of GC NGR, Mobile No. 09405348937	GC NGR
Bhopal	CRPF	No. 830752917 SI/GD Ramesh Chandra Goutam of GC BPL Mobile No. 09584353020	GC BPL
Patna	CRPF	No. 801140776 SI/GD Ram Anugrah Prasad of DIGP Patna Mobile No. 08544337342 & 8877475974	DIGP Patna